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What's new in Addigy: March 2023

Updated:

We launched Microsoft Conditional Access into Public Beta, released NIST - High Pre-build benchmarks for our Compliance Engine, and some quality of life updates to know when Automated Device Enrollment Tokens will expire via Notification Center! For the latest and most up-to-date information, please follow Monthly Product Releases Recap or our Release Notes site.

New Product Features

Major Releases

  • Add Pending Expiry Automated Device Enrollment Certificate Information in Notification Center - Added the ability to see expired and expiring Automated Device Enrollment certificates in Notification Center. When clicking on the names of the certificates, you will be directed to the Settings tab of the policy that is affected. AM-14486
  • Display Compliance Engine Benchmark Status and Device State in Self Service - Self Service will now show the macOS device state of compliance with a pass/fail for all applied rules in benchmarks for the device in question. AM-14392
  • Introduce NIST - High pre-built benchmark for Ventura and Monterey to Compliance Engine - This update introduces the NIST - High pre-built benchmark with over 156 rules into the Compliance Engine Beta. AM-14272
  • Move Flex toggle from Beta Features to Integrations Page - Flex is now completely out of Beta and can be enabled via the Integrations page is not already enabled. AM-14254

Minor Releases

  • Add "Send" button to Self-Service Chat Window - We added new "send" button to the self-service chat interface, designed to improve user experience.  In response to product feedback, we have added this visual element to make it even more intuitive for users to send messages, reducing the chance of unsent messages and improving the overall chat experience. AM-15060
  • Change device online fact and mdm last connected fact to report every 30 mins - Update reporting for the mdm service from AM-15098 to every 30 minutes instead of 1 hour. AM-15119
  • Create a new Addigy fact to show when an MDM device last connected/responded to MDM "New device fact shows the last time a device connected/responded to mdm. Note: This will show N/A at first for device records that have not had an audit and communicated after the point of release." AM-15098
  • Create Device Fact to Identify when MDM is Not Communicating Due to Keychain Being Broken - Created device fact to show if the AddigyMDM Identity certificate is present in the System Keychain for macOS devices. AM-15189
  • Create New Fact: Is MDM Client Stuck - Created a new Addigy fact that checks if a device hasn't had a successful connection attempt to MDM in the last 90 minutes. AM-15079
  • Create system event for when policy system updates settings get changed - Addigy will now create System Events to track changes done to a Policy for System Updates via MDM settings by portal users. AM-15160
  • Implement System Updates Settings Inheritance - Implements version and deployment method for System Updates via MDM settings inheritance. AM-15124
  • Move Download Option from Smart Software to File Manager - The Download file option has been moved out of Smart Software and now lives in the File Manager. You can find this option under the Actions menu in File Manager. AM-15037
  • Prevent Duplicate Files from Being Uploaded to File Manager - Changed File Manager's behavior to no longer allow duplicate uploads. Moreover, the File Manager UI has been updated to indicate which files are duplicates when trying to upload and allows you to select those instead of continuing with uploading those files. Duplicates are defined by their md5 hash and not by their file name. AM-14584
  • New Device Fact: Active Users - We have added a new Device Fact called "Active Users" that reports the number of users currently active on a device in real-time, regardless of their permission level. This fact can be easily accessed from the GoLive or Devices page. If you want to learn more about Device Facts, please visit our support site and read our article on Device Facts.

Public Software Updates

The following versions are now available for customers to deploy to their devices:

  • Install macOS Ventura (13.2.1.1)
  • 1Password (8.10.1)
  • 1Password (8.10.3)
  • Adobe Acrobat Reader DC (23.001.20063)
  • Adobe Creative Cloud (5.10.0.573)
  • Cisco Webex Meetings (43.3.3.7)
  • Cisco Webex Meetings (43.4.1.19)
  • Cisco Webex Meetings (43.4.2.15)
  • Dropbox (169.4.5684)
  • Dropbox (170.4.5895)
  • GitHub (3.2.0)
  • Google Chrome (110.0.5481.177)
  • Google Chrome (111.0.5563.110)
  • Google Chrome (111.0.5563.64)
  • Google Chrome Prompt EndUser (110.0.5481.177)
  • Google Chrome Prompt EndUser (111.0.5563.110)
  • Google Chrome Prompt EndUser (111.0.5563.64)
  • Google Drive (71.0)
  • Google Drive (72.0)
  • LastPass (4.110.1)
  • LastPass (4.111.0)
  • LastPass (4.112.0)
  • Microsoft Edge (110.0.1587.57)
  • Microsoft Edge (110.0.1587.63)
  • Microsoft Edge (110.0.1587.69)
  • Microsoft Edge (111.0.1661.41)
  • Microsoft Edge (111.0.1661.43)
  • Microsoft Edge (111.0.1661.44)
  • Microsoft Edge (111.0.1661.51)
  • Microsoft Edge (111.0.1661.54)
  • Microsoft Excel 2019 (16.71)
  • Microsoft Office 2019 (16.71)
  • Microsoft OneNote 2019 (16.71)
  • Microsoft Outlook 2019 (16.71.1)
  • Microsoft Outlook 2019 (16.71)
  • Microsoft PowerPoint 2019 (16.71)
  • Microsoft Teams (1.6.00.4464)
  • Microsoft Word 2019 (16.71)
  • MicrosoftIntuneCompanyPortal (5.2303.0)
  • Mozilla Firefox (111.0.1)
  • Mozilla Firefox (111.0)
  • Office 2019 with Teams (16.71)
  • OneDrive (23.043.0226)
  • OneDrive (23.048.0305)
  • Skype (8.95)
  • Skype (8.96)
  • Slack (Universal) (4.31.152)
  • Slack (Universal) (4.31.155)
  • TeamViewer (15.39.5)
  • TeamViewer (15.40.6)
  • TeamViewer (15.40.8)
  • Visual Studio Code (1.76.0)
  • Visual Studio Code (1.76.1)
  • Visual Studio Code (1.76.2)
  • Zoom (5.13.10)
  • Zoom (5.13.11)
  • Zoom (5.14.0)

Bug fixes:

  • Fixed an issue where the update process default process which could start and update outside of the updates schedule when device belonged to multiple policies, and one of the policies had a schedule, but the rest do not. AM-15116
  • Addigy Identity v2.13.13, a new release that incorporates important bug fixes for Okta Identity Engine users. This version successfully addresses the redirect login looping problem, ensuring smooth sign-in experiences now across any of the sign-in flows. In collaboration with Okta, we identified and tackled the root cause of the issue. The update rectifies the credential-fetching problem, allowing users to enjoy a seamless and secure sign-on process. To learn more about Addigy Identity's integration with Okta Identity Engine and to access detailed instructions for setting up, configuring, and using the service, visit the Addigy Identity and Okta Integration article. AM-12103
  • "Addigy Identity v2.13.13 introduces a key bug fix targeting the sign-on widget feature, which previously caused sign-on difficulties when the "Password Visibility setting" was enabled in Okta. This update ensures a smoother login process by resolving the following scenarios: -When the Show Password option is ON at the temporary password stage, the username no longer gets replaced by the 2FA code. -When the Show Password option is ON at the Create new password stage, Identity no longer utilizes the temporary password for creating or updating the local account password. -When the Show Password option is ON in both instances, the password field is now correctly identified and managed." AM-15138
  • Resolved an issue where Azure - Identity Login shows‚"Name Is Empty" Error After Successfully Authenticating AM-14949
  • Resolved issue where B2B Custom Apps deployed via AppStore Connect were not auto updating on iOS and iPadOS devices. This was due to the custom Apps not flagging hasAvailableUpdate on the device itself as they are published differently. New logic was added for these Apps to auto update when the catalog changes. AM-15042
  • Corrected an issue where a custom SAML application was created, it would still require Basic Authentication to be enabled. Now you can disable Basic Authentication when you configure a custom SAML application. AM-15065
  • Fixes an issue when a ticket is closed in Addigy, the Sub-Issue Type, Service-Level Agreement, Primary Resource, and Work Type fields in Autotask would be cleared. AM-15245
  • Fixed an issue where the InstallLater flag would show a restart message for updates that did not require a restart. For devices that are already in this state, it may be necessary to flush out the existing status by restarting the mdmclient and softwareupdate client.
    Run these two specific scripts on the devices in the order specified:
    1. https://app.addigy.com/community/scripts/636ab45f833a2f1974f1e2f1
    2. https://app.addigy.com/community/scripts/63e51ca2577ef7f96d59aec5 Once a ScheduleOSUpdate command executes it should clear this status out. AM-15080

Open Beta Programs:

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