With the release of macOS Big Sur (11.0) come changes to the Screen Recording PPPC setting originally implemented in macOS Catalina.
Note: The Screen Recording PPPC setting cannot be automatically whitelisted.
Catalina to Big Sur Changes
Before, on Catalina, standard-level users were able to approve Screen Recording for an entire device. However, On Big Sur, Screen Recording is now granted on a user-to-user basis and can only be approved by admin-level users (by default).
If you would like to allow standard-level users to whitelist ConnectWise Control applications for Screen Recording, please reference this KB article for more information.