Addigy's LiveDesktop integration utilizes the macOS Screen Sharing utility to remote into devices. This utility mandates a timeout after 1 hour. If your session terminates while using LiveDesktop, a new session can be started to continue remoting into the device.
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Getting Started Guide
Welcome to Addigy! Our goal is to provide you with the very best in cloud-based Apple device management. In general, Addigy helps your IT team in two areas:...
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Guidelines for Creating Feedback Posts
When you have feedback for items you believe will improve the Addigy platform, you can navigate to our Addigy Community where you can create your Feedback p...
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Overview: MDM Apple Push Certificates
In order to use Addigy's Mobile Device Management (MDM) integration, you'll first need to create an Apple Push Certificate. Apple Push Certificates are used...
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How To Create A Policy
Policies are the core framework within the Addigy platform for managing deployments to groups of devices and can be Created, Configured, Deployed, and ...
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How to Enroll Devices into Addigy via Mobile Device Management (MDM)
Mobile Device Management (MDM) assists Mac admins in enrolling and configuring device settings, whitelisting user prompts, remotely locking and wiping stole...
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Self Service Activity
Activity allows administrator’s end users to be able to view events that take and have taken place on the device via Self Service. This visibility allows yo...
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Addigy Identity User Attributes Azure
Azure supports a new feature with Addigy Identity, which collects user attributes. It fetches specific information from the Identity Providers user direct...
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Addigy Identity User Attributes Google
Google now supports the collection of user attributes with Addigy Identity. This feature fetches specific information from the Identity Providers user direc...
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Addigy Identity User Attributes Overview
In v2.13.4, we added a new feature to Addigy Identity: User Attributes. User Attributes provide another powerful way to manage devices using a user-centric ...
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Identity Overview
Why Might I Have To Log In Twice? Devices with FileVault enabled will encounter a workflow where end users must log in twice. Apple requires the FileVault w...
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Addigy Splashtop Integration
The Addigy Splashtop integration allows you to launch a Splashtop remote control session directly from the Addigy console. From here you'll be able to remot...
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How To: Approve MDM Profiles
Approving MDM is an essential part of the MDM enrollment process in Addigy. This article will walk you through what Approved MDM Profiles as well as how to ...
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MDM Client Is Unresponsive and Remediation - Addigy MDM Watchdog
(See below to enable) Impacted Machines (confirmed) macOS 13+, (unconfirmed macOS 12+) Is MDM Stuck Fact is True Potential Device Symptoms MDM Enrollmen...
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What's new in Addigy: March 2023
Check out this recap on what was shipped for the month of March - We launched Microsoft Conditional Access into Public Beta, released NIST - High Pre-build ...
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What's new in Addigy: Feburary 2023
Check out this recap on what was shipped for the month of February - We released the ability to clone Compliance Benchmarks for our Compliance Engine,...