When working with APN Certificates, the following error message may appear:
Typically, this error occurs when attempting to renew an Apple Push Certificate using an Apple ID different from the one originally used to create the certificate. Apple Push Certificates can only be renewed using the same Apple ID used to create them.
We have a KB article on Renewing Apple Push Certificates.
When a new certificate is added to the Account >> MDM Settings section, there is an option to enter the Apple ID that was used to create the certificate:
If an Apple ID was provided at the time the Apple Push Certificate was added, it could be seen under Account > MDM Settings:
If an Apple ID was not provided, the APN topic of the certificate could be compared to those in Apple's certificate portal to see if they are present in the account:
Renewing APN certificates with the same Apple ID used to create it will resolve this error.