Note: To be able to launch a Splashtop session, the following account permissions are needed: Run Splashtop and Execute Commands.
Once Splashtop has been enabled for your organizations and policies with managed devices, you are able to initiate a session in one of two ways:
Devices page
From the Devices page, search for the Device and then uncollapse the actions. This will show all Remote Control integrations enabled for the policy, which will include Splashtop:
GoLive Page
To initiate a session from the GoLive page, simply GoLive into a device and then select Splashtop from the top right.
Note: If you do not see the Splashtop icon but it was just enabled on the policy, make sure to Deploy the policy otherwise policy changes can take up to 30mins as that is the cadence of policy deployments.
When launching a Splashtop Session, if you toggle Show advanced settings, you will be able to use three options settings:
A. Change the name that appears to the end-user
B. Change the resolution of the session
C. Force close any existing session on the next attempt to open a session.
