Policies & Catalog

Custom Facts

• Where can I find Device Facts created by members of the Addigy Community?
• How to Determine Whether KEXTs Have Been Allowed for M1 Devices
• How to Create or Edit a Custom Device Fact
• Best Practices and Examples for Custom Facts
• Check across devices if a specific app is installed

Catalog

• Scheduling Shut-downs and Start-ups via Energy Savings
• How To Check Whether The Policy Is Running On A Device Via Terminal Command
• Priority Deployments
• Installation Priority
• How to Hide Smart Software Titles from View in Policies
• Install macOS Public Software Overview

See all 9 articles

Maintenance

• How to clean the Recycle Bin on macOS device using Maintenance
• When Do Maintenance Items Run?
• Creating a Maintenance Item
• Addigy Maintenance Item Enhancements

MDM Configurations

• Error: The Key 'CodeRequirement' Has An Invalid Value
• Disabling Find My on macOS
• Why an iOS/iPadOS Device's Name Isn't Changing
• How to Configure the Dock MDM Profile
• Error: This Device Does Not Have a Valid MDM Configuration
• How to Disable Automatic Software Update Settings

See all 32 articles

Monitoring

• Addigy Compliance
• Addigy Monitoring And Alerting With Acronis
• How to Close or Mute Monitoring Alerts That Have Triggered via GoLive
• How To Create a Monitoring/Alert Item
• Adding Remediation to Alerts
• Monitoring Remote Login and Remote Access using Monitoring Items

See all 8 articles

Policy Structure

• Unable to Delete Policy: "Please remove user restrictions..."
• Flex Policy Use Cases and Scenarios
• How to Perform MDM Audits and Check MDM Device Information in a Policy
• How to enable Flex Policies for your Organization
• How to prompt users to restart their macOS device using Monitoring
• Installing an Apps & Books App as Managed

See all 20 articles

Profiles

• Adding User Profiles to a Policy

Self Service

• Self Service Activity
• Unknown User Chat Window
• Self Service Install Statuses
• Removing Software From The Self Service Application
• Assigning Scripts to Self Service via GoLive
• Self Service for macOS

See all 11 articles

Smart Software

• Deploying ESET with Smart Software via Addigy
• How To: Install LogMeIn via Smart Software
• Setting a Software Deployment Schedule
• Installing Deep Instinct via Addigy
• How-To: Create Smart Software items (.sh files)
• How-To: Create Smart Software Items (.pkg files)

See all 20 articles

Software Updates

• System Updates via MDM
• Updating Smart Software, Public Software Library Titles, and Self Service Items in Policies

System Updates

• Managing Apple Rapid Security Response Updates
• Troubleshooting MDM Updates
• System Update(s) Not Working
• System Updates For Intel Devices and MacOS 10.15 (Catalina) and Below
• How to Deploy Updates to macOS using Policies
• System Updates for M1 Devices on MacOS 11 (Big Sur)

See all 13 articles