Policies & Catalog

Custom Facts

• Community Device Facts
• How to Determine Whether KEXTs Have Been Allowed for M1 Devices
• How to Create or Edit a Custom Device Fact
• Best Practices and Examples for Custom Facts
• Custom Fact: Checking if an App is Installed on macOS

Catalog

• Microsoft Teams - App Crashing and Classic vs. New versions
• Addigy Variables
• Scheduling Shut-downs and Start-ups via Energy Savings
• Overview: Priority Deployments
• How to Hide Smart Software Titles from View in Policies
• Install macOS Public Software Overview

See all 11 articles

Maintenance

• How to clean the Recycle Bin on macOS device using Maintenance
• Creating a Maintenance Item

MDM Configurations

• How to Create/Import MDM Profiles
• Home Screen Layout for iOS and iPadOS
• Device Wiped or Locked After Too Many Passcode Attempts (Passcode MDM Profile)
• Fast User Switching option greyed out after deploying Login Window MDM Profile
• Error: The Key 'CodeRequirement' Has An Invalid Value
• Disabling Find My on macOS

See all 29 articles

Monitoring

• How to Manage Device Compliance with Addigy
• Addigy Monitoring And Alerting With Acronis
• How to Close or Mute Monitoring Alerts That Have Triggered via GoLive
• How To Create a Monitoring (Alert) Item
• Monitoring Remote Login and Remote Access using Monitoring Items

Policy Structure

• Apple Apps Policy Inheritance
• Policy Page Columns
• Unable to Delete Policy: "Please remove user restrictions..."
• Flex Policy Use Cases and Scenarios
• How to View the MDM Information of a Device
• How to enable Flex Policies for your Organization

See all 20 articles

Self Service

• Launching Self Service from the browser
• End User Experience with Self Service for iPhone and iPad
• How To Setup and Assign Apps: Self Service for iPhone and iPad
• Overview of Self Service for iPhone and iPad
• Self Service Activity
• Self Service Install Statuses

See all 12 articles

Smart Software

• How To Configure and Deploy Printers via Smart Software (Supports AirPrint)
• FAQ: Troubleshooting Smart Software & Deployment Status
• Reissue FileVault Recovery Keys with Escrow Buddy
• Deploying ESET with Smart Software via Addigy
• How To: Install LogMeIn via Smart Software
• Setting a Software Deployment Schedule

See all 23 articles

Software Updates

• Overview: Microsoft Office Updates via Addigy
• System Updates via MDM and DDM
• Updating Smart Software, Public Software Library Titles, and Self Service Items in Policies

System Updates

• How to Defer System Updates/Upgrades via Addigy
• macOS Devices Booting To Black Screen After System Update
• Managing Apple Rapid Security Response Updates
• FAQ: System Updates via MDM/DDM
• How to Deploy Updates to macOS using Policies
• Monterey and Big Sur macOS Upgrades Can Stall