Technical Support

Getting Started 4

• Installing the Addigy Agent and Addigy MDM
• Creating Policies
• Rebranding the Addigy Portal
• Installing Addigy MDM on iOS

Managing Devices 27

• Devices Page
• Customizing the Devices Table
• How to use GoLive
• Filtering Visible Page Data
• Running Commands

See all 27 articles

Policies 32

• Creating Custom Facts
• Deleting a Policy
• Best Practices and Examples for Custom Facts
• Assigning Devices to Policies
• Removing Alerts

See all 32 articles

Dashboard 11

• Viewing Installed Applications
• Exporting Application Data
• Generating Addigy Reports
• Generating Business Dashboard Reports
• Generating System Dashboard Reports

See all 11 articles

Mobile Device Management (MDM) 41

• Addigy Mobile Device Management (MDM) Integration
• Remote Lock and Remote Wipe with Addigy Mobile Device Management (MDM)
• Kernel Extension (Kext) Whitelisting with Addigy MDM
• Automatic PPPC Whitelisting for Addigy when Devices Register with MDM
• Creating an Apple Push Certificate

See all 41 articles

Smart Software 4

• Smart Software
• Creating Smart Software
• Creating Smart Software With Cloud Hosted Files
• Cloning Smart Software

Release Notes 18

• Release Notice - January 11, 2021
• Policy Deployment Status Roadmap
• Bootstrap Token Changes for Big Sur and Catalina
• Next Round of UI Improvements Coming!
• Software and Profile Deployment in GoLive

See all 18 articles

Support 24

• Submitting a Ticket to Addigy Support
• Create Profile
• Community Device Fact Submission Guidelines
• Community Script Submission Guidelines
• Adding Community Scripts into your Environment

See all 24 articles

Addigy Updates 7

• Upcoming changes to the Addigy Catalog
• Custom Profiles are no longer supported.
• Addigy Release Notes
• Addigy Remote Control (Pilixo Remo) Deprecation
• Addigy Custom Profiles Deprecation

See all 7 articles

FAQ 37

• Addigy Security & Compliance
• Uploading Files from a Device to Slack
• Installing Addigy from the Package (.pkg) Needs to Run from Within the .dmg
• Addigy System Requirements
• Removing Addigy Asset Reports

See all 37 articles