Technical Support

Getting Started 4

• Installing the Addigy Agent and Addigy MDM
• Creating Policies
• Rebranding the Addigy Portal
• Installing Addigy MDM on iOS

Managing Devices 30

• Devices Page
• Customizing the Devices Table
• How to use GoLive
• Filtering Visible Page Data
• Running Commands

See all 30 articles

Policies 37

• Policy Summary
• Creating Custom Facts
• Deleting a Policy
• Best Practices and Examples for Custom Facts
• Assigning Devices to Policies

See all 37 articles

Dashboard 11

• Viewing Installed Applications
• Exporting Application Data
• Generating Addigy Reports
• Generating Business Dashboard Reports
• Generating System Dashboard Reports

See all 11 articles

Mobile Device Management (MDM) 44

• Addigy Mobile Device Management (MDM) Integration
• Remote Lock and Remote Wipe with Addigy Mobile Device Management (MDM)
• Kernel Extension (Kext) Whitelisting with Addigy MDM
• Automatic PPPC Whitelisting for Addigy when Devices Register with MDM
• Creating an Apple Push Certificate

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Smart Software 4

• Smart Software
• Creating Smart Software
• Creating Smart Software With Cloud Hosted Files
• Cloning Smart Software

Release Notes 20

• Changes to Device Name
• Universal Search
• Release Notice - January 11, 2021
• Policy Deployment Status Roadmap
• Bootstrap Token Changes for Big Sur and Catalina

See all 20 articles

Support 25

• Submitting a Ticket to Addigy Support
• Create Profile
• Community Device Fact Submission Guidelines
• Community Script Submission Guidelines
• Adding Community Scripts into your Environment

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Addigy Updates 7

• Upcoming changes to the Addigy Catalog
• Custom Profiles are no longer supported.
• Addigy Release Notes
• Addigy Remote Control (Pilixo Remo) Deprecation
• Addigy Custom Profiles Deprecation

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FAQ 37

• Addigy Security & Compliance
• Uploading Files from a Device to Slack
• Installing Addigy from the Package (.pkg) Needs to Run from Within the .dmg
• Addigy System Requirements
• Removing Addigy Asset Reports

See all 37 articles