Technical Support

Dashboard 9

• Viewing Installed Applications
• Exporting Application Data
• Generating Addigy Reports
• Generating Business Dashboard Reports
• Generating System Dashboard Reports

See all 9 articles

Devices 11

• Customizing the Devices Table
• Filtering and Sorting Your Portfolio of Machines
• Running Commands
• Overriding Device Facts
• Managing Static Fields in the Devices Table

See all 11 articles

GoLive 14

• How to use GoLive
• Deploying Software to Individual Devices in GoLive
• Enabling FileVault via the GoLive Page
• Using the GoLive Terminal
• GoLive - Port Usage

See all 14 articles

Policies 24

• Creating a Policy
• Deleting a Policy
• Remove Devices From Policies
• Creating a Monitoring Item
• Deleting Catalog Items (Alerts, Software, Profiles...)

See all 24 articles

Monitoring 4

• Creating Custom Facts
• Best Practices and Examples for Custom Facts
• Removing Alerts
• Creating Custom Monitoring Alert for Time Machine

Downloads 2

• Installing the Addigy Agent and Addigy MDM
• Installing Addigy via Apple Remote Desktop (ARD)

Billing 1

• Manage Billing & Receipts

Support 8

• Submitting a Ticket to Addigy Support
• Viewing User Activity Within Addigy
• Generating Addigy API Key and Secret
• Managing User Privileges Within Addigy
• Restricting a User to a Policy

See all 8 articles

Global Settings 2

• Enabling & Disabling Software Metering
• How To Enable and Disable Addigy Support Access

Web API 1

• Create Profile

Remote Control 2

• Enabling the Addigy Remote Control Integration
• ConnectWise Control and Addigy Remote Control in macOS Catalina