Addigy gathers pieces of information to display about your devices such as “Device Name” and “Free Disk Percentage” that provide an accurate picture of any of your devices. However, there are cases where you might like to override these values for more meaningful ones without affecting the device itself. One common example is to change a device's name to one you can more easily remember.
You can override any device fact in the Devices page table.
1. Open the details section of any device in the table
2. Click the Overridden Facts button to bring up the window
3. The Overridden Facts window lets you manage the values for any device fact
Overridden facts appear with an asterisk.
* All override changes you change and save will be reflected in the table after the device reports the next audit, which happens automatically and may take a couple of minutes. Changes to devices that are offline will be reflected after the device coming online again.
If you have an Addigy account and have additional questions, you can create a ticket by emailing firstname.lastname@example.org.
Alternatively, you can submit a support request within Addigy.