Technical Support

Addigy supports a wide variety of macOS, iOS, and tvOS operating systems. With each new OS release, we re-evaluate the versions that we officially support.

macOS

With the public release of macOS 10.15 Catalina, we have begun supporting Catalina, have downgraded our support for OS X 10.9 Mavericks, and no longer support OS X 10.8 Mountain Lion.

• Full support:
  • macOS 10.15 Catalina
  • macOS 10.14 Mojave
  • macOS 10.13 High Sierra
  • macOS 10.12 Sierra 
  • OS X 10.11 El Capitan
  • OS X 10.10 Yosemite
• Limited support:
  • OS X 10.9 Mavericks

Addigy provides no support for OS X 10.8 Mountain Lion and older versions of Mac operating systems. Also, Addigy does not yet support Android mobile devices, Windows devices, or Linux devices.

iOS

Addigy provides support for Apple Mobile Device Management (MDM) on iOS devices with iOS 7 or later.

tvOS

Addigy provides support for Apple Mobile Device Management (MDM) on Apple TVs (4th generation or later) with tvOS 10.2 or later.

If you have an Addigy account and have additional questions, you can create a ticket by emailing support@addigy.com.

Alternatively, you can submit a support request within Addigy.