If you need to reset the password of an Addigy user, then here are a few simple steps you can follow to reset the account's password.
1. Logout of any Addigy account (or use a separate browser) and navigate to https://prod.addigy.com/login.
2. Click the Forgot Password? link below the login window.
3. Enter the email address associated with the Addigy account and click Send Reset Password.
4. Check the email address for a message from Addigy with instructions for resetting the account's password.