One of the powerful features of the Addigy Self Service app is that end-users may download software on an individual basis. To make Software items available to your end-users, first, follow the setup steps for a Self Service item within Addigy from our article Creating a Self Service Item.


In this example, we will be making Google Chrome and the Office 2011 Update available to all users in the Zelda Policy through the Addigy Self Service application.


Once your Self Service is properly configured do the following steps:


Step 1: Navigate to Policies 

Step 2: Then click the name of the Policy (Zelda) > Software

Step 3: Find the app(s) that you would like to make available to your end-users, and click the Self Service toggle for the respective software so that it turns green. This will send the software to Self Service application for the user(s) to install.




A message will appear at the top right notifying you of the successful change.


Below you will see an example how the software will appear in the Self Service Catalog.




Additonally, you may push different versions of the same software to the Self Service applications by doing the following steps:


Step 1: Navigate to Policies 

Step 2: Then click the name of the Policy (Zelda) > Software

Step 3: Find the app(s) that you would like to add to your end-user's Self Serivice Application, click name of the software you wish to add. This will open the application's window where you can choose the proper version to send out.




Step 4: Select the version of the software you wish to add to the Self Service application.

Step 5: Toggle the Self Service Catalog so that it is green. This will add the software (Google Chrome 73.0.3683) to the end user's Self Service Application.





Removing Software From Self Service Application


If you wish to remove the software from the Self Service Application, follow the steps below:


Step 1: Navigate to Policies 

Step 2: Then click the name of the Policy (Zelda) > Software

Step 3: Find the app(s) that you would like to remove from your end-user Self Serivice Application, click the Self Service toggle for the respective software so that it turns grey. This will remove the software from Self Service application.


Please Note, this works for the version that is currently in view on the table, to remove different versions of the software, please follow the steps below:


Step 1: Navigate to Policies 

Step 2: Then click the name of the Policy (Zelda) > Software

Step 3: Find the app(s) that you would like to remove from your end-user Self Serivice Application, click name of the software you wish to remove. This will open the application's window where you can choose the proper version for removal.




Step 4: Select the version of the software you wish to remove from the Self Service application.

Step 5: Toggle the Self Service Catalog so that it is grey. This will remove the software (Google Chrome 73.0.3683) from the end user's Self Service Application.