One of the powerful features of the Addigy Self Service app is that end-users may download software on an individual basis. To make Software items available to your end-users, first, follow the setup steps for a Self Service item within Addigy from our article Creating a Self Service Item.


In this example, we will be making Google Chrome and the Office 2011 Update available to all users in the Zelda Policy through the Addigy Self Service application.


1)  Navigate to Policies 

2) Then click the name of the Policy (Zelda) > Software

3) Find the app(s) that you would like to make available to your end-users, and click the Self Service toggle for the respective software so that it turns green. This will send the software to Self Service application for the user(s) to install.




A message will appear at the top right notifying you of the successful change.


Below you will see an example how the software will appear in the Self Service Catalog.



Additionally, you may push different versions of the same software to the Self Service applications by doing the following steps.


1) Navigate to Policies.


2) Then click the name of the Policy (Addigy Product) > Software.


3) Find the app(s) that you would like to add to your end-user's Self Service Application, click (in this case) "8 versions". This will open a model that displays each version of the software that you may make available to your end users in Self Service. The number displayed here reflects how many versions of this software title are available to deploy, if more than 1 is available. 



4) Select the version(s) of the App you wish to add to the Self Service application by toggling the switch for each. Switched to the right and green is On. Switched to the left is off. 


5) When at least 1 version of the App is enabled, a green dot will appear next to the versions  so you will know if you have enabled any versions of the App. In this example, 3 versions of the App "Test Software" are enabled and will appear as choices in Self Service.



Removing Software From Self Service Application

If you wish to remove the software from the Self Service Application, follow the steps below:


1) Navigate to Policies 

2) Then click the name of the Policy (Zelda) > Software

3) Find the app(s) that you would like to remove from your end-user Self Service Application, click the Self Service toggle for the respective software so that it turns grey. This will remove the software from Self Service application.



To remove software from Self Service when there is more than 1 version of a package available:


1) Navigate to Policies 

2) Then click the name of the Policy (Addigy Product) > Software


3) Find the App(s) that you would like to remove from your end-user's Self Service application, click (in this case) "8 versions". This will open a model that displays each version of the App that are available for that App. The number displayed here reflects how many versions of this software title are available to deploy, if more than 1 is available.



4) Select the version(s) of the software you wish to remove from Self Service  by toggling the switch for each off. 

5) If all versions of a package are disabled, the green dot next to versions disappear. If 1 or more versions remains enabled, the green dot will stay on.




If you have an Addigy account and have additional questions, you can create a ticket by emailing support@addigy.com.

Alternatively, you can submit a support request within Addigy.