Addigy Identity User Experience

Addigy Identity creates very noticeable changes in the end user experience, so it is important to understand what effects we making to that user experience when using a MacOS system.  

Addigy identity replaces the native MacOS login window and pushes out a customizable login window  which is configured at the policy level. This includes a customizable background image and logo which are visible to the end user as soon as they boot their  machine.

Configuring a Background and Logo

It is recommended that the background image be at least 1920x1080 and at max 3840x2160. This image will cover all the space behind the login window modal, which is white by default.

It is also recommended that the logo, which appears on top of the login window modal is a max of 300x300, anything larger than 300x300 will get resized. Remember that this appears at the forefront of your users login window experience. Keep it simple and relevant to that user.

This example shows a background image and an Addigy logo configured. 

If no  background and logo are provided the login window will have no logo and dark gray background like in the image below:

Error Messaging

Error messages can occur for multiple reasons, the end user has entered their password incorrectly, the user is attempting a local login on an account that does not yet exist or the user enters their password incorrectly during a password reset are a few reasons. In most cases, the user will see the error displayed on the top right of the login window modal

If you have an Addigy account and have additional questions, you can create a ticket by emailing

Alternatively, you can submit a support request within Addigy.