Printers can often be the most frustrating part of Mac management, but Addigy has made large strides in simplifying your deployment of printer settings to all your Macs using our built-in MDM (Mobile Device Management) Configuration payload (Printing). Below are the instructions for implementing this feature in your Catalog with data that can be found on existing printer setups from your macOS devices.
Before you begin building out a printer configuration within Addigy, you will need two things:
- Any necessary printer drivers should be deployed to your devices before proceeding. This can be done easily through Custom Software within Addigy. You can learn more about Custom Software in our article Creating Custom Software.
- A device that already has the printer correctly configured. This device will be used to gather the necessary fields for the configuration.
- AirPrint configured printers will not contain a vital data point (PPD URL) and must instead be configured with a Custom configuration (found under Catalog > MDM Configurations)
Creating the Printer MDM Configuration
1. Navigate to the Policies page within Addigy, select the Catalog button, click MDM Configurations, then Add Configuration +
2. Select macOS, and then Printing
3. The Printing window will open, you will then give the payload a name and then select the New Printer button.
4. The Add Printer section will display where you will need to enter the information for your printer:
To retrieve Printer Name, Device URI, Printer Location, Printer Model, and PPD URL, you can use the following command to pull up the Common UNIX Printing System (CUPS) configuration.
Note: You will need to add sudo to your command (below) if you are not running it from within Addigy.
The required information would be the Name (Shown as <Printer "Printer Name">), the MakeModel, and the DeviceURI
Note: You may have more than one printer presented to you in the printers.conf file
The final field, PPDURL should point to the appropriate printer driver. If this field is incorrect, the printer will be installed but will use a generic printer driver which may limit the printing capabilities to that device.
Note: If you're not getting output with the below command, please make sure that the correct printer drivers have been installed on the device.
To find the PPDURL, run this command on the configured device (sudo if not running command through Addigy).
Change the $yourPrinterMakeModel for whatever you entered as the MakeModel field in the printer Profile.
lpinfo --make-and-model "$yourPrinterMakeModel" -m
This will list the available drivers for that model on your device. The file PPDURL will look something like this and will usually end in .gz.
Now we can copy all the data over to the Add Printer dialogue boxes. Click Save.
5. The printer will be added to the list, you can now click Create Configuration.
(Note: you may add more printers to the configuration list if you desire, simply follow steps 3-4 as necessary).
Your Printer configuration will now be created and available to deploy from the MDM Configurations in your Catalog.
Congratulations, you have now setup your first printer!
If you have an Addigy account and have additional questions, you can create a ticket by emailing firstname.lastname@example.org.
Alternatively, you can submit a support request within Addigy.