We wanted to make you aware of upcoming changes planned for the week of January 11, 2021. 


ConnectWise Control Agent Upgrade 


Addigy go-agent Update 

  • The Addigy go-agent is being updated over the next week to run as a native application on Apple M1 Devices. No changes to PPPCs are required for this change. Intel devices will also receive a new version of the agent, but again, no PPPC changes are required. If you wish to upgrade your M1 devices immediately you may contact Addigy Support. 


Catalog - Custom Software


Addigy 2FA TOTP 

  • Addigy 2FA TOTP (time-based one-time) was released on December 30, 2020. This new Addigy 2FA supports Google Authenticator as well as many other 2FA authentication applications.  With the new 2FA solution in place we are retiring the Addigy TwoFactorAuth on March 31, 2021. If you are using Addigy TwoFactorAuth this KB explains the process to change over to Addigy 2FA. 


As each release is scheduled look for updates at  https://status.addigy.com

You can receive a daily email summarizing what has been updated in Addigy by visiting https://releases.addigy.com









If you have an Addigy account and have additional questions, you can create a ticket by emailing support@addigy.com.

Alternatively, you can submit a support request within Addigy.