FAQ

Default solution folder, feel free to edit or delete it.

Addigy Security & Compliance
Addigy Security & Compliance Security and Compliance come first at Addigy. Addigy manages Apple Devices in quite literally every corner of the world...
Wed, 15 May, 2019 at 9:40 AM
Uploading Files from a Device to Slack
You can easily grab files from your devices  and post them to Slack using Slack API's Legacy Token and a simple curl command.     Creating Your Sla...
Tue, 18 Sep, 2018 at 8:40 AM
Installing Addigy from the Package (.pkg) Needs to Run from Within the .dmg
When installing the Addigy agent from the URL, you must first open the .dmg file and run the package (pkg) directly within the folder.  Addigy leverages a ...
Thu, 4 Oct, 2018 at 3:03 PM
Addigy System Requirements
Addigy supports a wide variety of macOS, iOS, and tvOS operating systems. With each new OS release, we re-evaluate the versions that we officially support. ...
Tue, 20 Aug, 2019 at 2:36 AM
Removing Addigy Asset Reports
Organizations in Addigy come with a preset Assets Report that will be sent to your original email account once each week. If you would like to stop receivin...
Thu, 4 Jul, 2019 at 5:52 PM
API Documentation
Note: Latest API Documentation can be found here: https://documenter.getpostman.com/view/6033495/S17tPnJf Authentication   All requests should be m...
Thu, 2 May, 2019 at 8:27 PM
Resetting Addigy Password
If you need to reset the password of an Addigy user, then here are a few simple steps you can follow to reset the account's password.  1. Logout of...
Fri, 4 Jan, 2019 at 12:35 PM
Addigy Antivirus and Antimalware Exclusion Recommendations
Prerequisites Please ensure that you have whitelisted all Addigy URLs and corresponding functionality to ensure the Addigy agent can connect to the require...
Thu, 2 May, 2019 at 11:13 AM
Addigy Agent Default Profiles
The Addigy agent software provides the backbone for managing macOS devices with Addigy. While the majority of files for the Addigy agent are installed in th...
Wed, 1 May, 2019 at 1:31 PM