Support
Instructions related to the Support section of Addigy.
Addigy is integrated with Freshdesk to report issues and bugs to our support team at Addigy. To do this, select Issues from the Support dropdown menu in the...
Mon, 18 Feb, 2019 at 5:22 PM
Addigy provides complete transparency of how users are making changes to your organization within Addigy. Here are a couple quick steps for viewing the acti...
Fri, 28 Jun, 2019 at 9:26 AM
Addigy provides all of its partners with a robust REST API for integrating one's own systems and solutions. To add an API integration, you will need to...
Tue, 16 Jul, 2019 at 1:39 PM
One of the most powerful tools within the Addigy platform is the ability to customize the privileges of the users that are within your organization. Addigy ...
Thu, 30 May, 2019 at 11:44 AM
Addigy provides its partners with the ability to add accounts that are restricted to specific policies and their child policies. This feature can be very us...
Mon, 1 Jul, 2019 at 12:59 PM
Adding new users to your organization within Addigy is a simple and straightforward process. Here's a quick guide on getting your team up and running: ...
Thu, 4 Jul, 2019 at 10:13 AM
An SLA (Service-Level Agreement) is a predefined commitment between a service provider and a client. In regards to tickets, it defines by when the client sh...
Tue, 2 Jul, 2019 at 10:31 AM