Support
Instructions related to the Support section of Addigy.
Adding new users to your organization within Addigy is a simple and straightforward process. Here's a quick guide on getting your team up and running: ...
Thu, 4 Jul, 2019 at 10:13 AM
Addigy Support will use commercially reasonable efforts based on available staffing to meet the “Expected Response Time” guidelines within Addigy's Sup...
Sat, 8 Aug, 2020 at 8:58 PM
1. Download Apple Configurator2: https://apps.apple.com/app/apple-configurator-2/id1037126344?mt=12 2. Once downloaded, click on the green Add button as...
Wed, 13 Nov, 2019 at 2:33 PM
The purpose of this KB article is to assist in deploying Adobe Creative Cloud applications. This will guide you step by step starting from the Creative Clou...
Thu, 4 Jun, 2020 at 3:50 PM
This KB will guide you on installing Bitdefender as well as showing you which Kext whitelisting and Privacy Preferences Policy Control (PPPC) profiles white...
Thu, 21 Jan, 2021 at 7:41 PM
This KB will provide the necessary security API roles required by ConnectWise in order to integrate properly with Addigy. To learn more about the ConnectWis...
Wed, 20 Jan, 2021 at 10:29 AM
This KB will assist you in pushing Google Chrome Extensions to Chrome Browers. In order to accomplish this, copy the following .plist into a TextEdit file...
Tue, 23 Jun, 2020 at 10:30 PM
The process of deploying a printer as part of Mac management can be tricky, that is why Addigy has developed several means of achieving this in a simple ...
Tue, 24 Nov, 2020 at 11:18 AM
Software Metering is a service provided by Addigy that can track application usage (System Application Metering) and/or web traffic (Web Applications Meteri...
Thu, 8 Oct, 2020 at 12:25 PM
The Support Access feature is an important part of our platform for both our users and our team, as it allows our Support Agents to investigate and troubles...
Thu, 4 Jul, 2019 at 6:08 PM