If you need to verify whether a user has deferred the installation of a supported third-party application delivered via Addigy’s Prebuilt Apps on a specific device, follow these steps using Addigy’s Policy Deployments interface:
Step-by-Step Guide
- Navigate to Policies:
- In the Addigy admin portal, click on the Policies section in the left sidebar.
- Open Deployment Status:
- Select the policy you wish to review (e.g., "Development Team Policy").
- In the top right, find and click on the Status dropdown button.
- Choose Deployment Status from the options.
- Access Software Deployment Details:
- Within Deployment Status, click on the Software tab. This will display all third-party applications (Prebuilt Apps) associated with the policy.
- Find Your Prebuilt App:
- Locate the Prebuilt App you want to check for deferrals (e.g., Google Chrome, 1Password 8, Adobe Acrobat Pro).
- Click on the app’s name or expand its details to view device-specific deployment actions.
- Check for User Deferral Events:
- In the app’s deployment history under the status column, look for "deferred" indicating a user deferral action happened.. These events show when an end user has postponed the installation, usually along with additional status information (such as the date or device name).
What You’ll See
- The Software tab under Deployment Status lists all Prebuilt Apps with their current deployment state.
- Apps "In policy" will display additional metadata including auto-update status and enforcement windows.
- If a user deferral has occurred, it will be noted in the deployment details/history of that specific application.
Tip
User deferral tracking helps admins understand which devices have not yet completed app installation due to user actions, and may influence enforcement or support workflows. If you expand the device notes, you can see the exact date after the install will be enforced.
Summary
To check for user deferrals for Prebuilt Apps in Addigy, go to Policies, open Deployment Status, select Software, then review the status and history for the target Prebuilt App. Deployment events—including user deferrals—are shown within this section, helping you track app delivery progress across managed devices.