When viewing user information in your Addigy account, you may notice a section called Support Users:
In short, support users are people who have accessed the account via impersonation.
To view a Support User's activity in your account, select the View Activity button next to a user under the Actions column. A modal window will appear, showing the user's activity:
Welcome to Addigy! Our goal is to provide you with the very best in cloud-based Apple device management. In general, Addigy helps your IT team in two areas:...
The Apple Push Notification Service (APNs) certificate is critical to managing Apple devices with mobile device management (MDM). In order to leverage MDM, ...
Activation Lock is a feature that allows device owners to lock their devices if they are misplaced or stolen. Activation Lock is available on macOS (with Ap...
About Tailoring the end user device experience can be critical to great user experience, it can also be key a use case of a iOS/iPadOS device in a single wo...
In Addigy, you can create or Import MDM Configurations to enforce settings on macOS, iOS, and tvOS Devices. The following links to our docs page regarding M...
Self Service for iPhone and iPad is a management tool that streamlines productivity and IT operations by enabling users to access and install pre-approved a...
Overview: Installing Homebrew on macOS can be challenging due to its typical reliance on the command-line interface using a curl command. However, an altern...
Overview A common pain point for many is the ability to remotely deploy and configure printers that leverage the AirPrint protocol, which these days seems t...
Overview Starting with macOS Big Sur (released in 2021), Apple has deprecated the ability to block and ignore system updates via the softwareupdate utility....
The following applies only to customers who are enrolling devices via Apple's Automated Device Enrollment program and/or deploying Apps via Apple Business o...
The Addigy Compliance Benchmarks follow the macOS Security Compliance Project open source effort to provide a programmatic approach to generating security g...
macOS Benchmarks As part of our Device Compliance features, we make available a set of pre-built benchmarks to easily test and enforce your Mac devices for ...
Approving MDM is an essential part of the MDM enrollment process in Addigy. This article will walk you through what Approved MDM Profiles as well as how to ...
Please be sure to familiarize yourself with what our agent is responsible for prior to reading this article. Overview - Addigy Agent There may be times whe...
Apple has deprecated the launchctl kickstart command as of macOS 14.4. This renders the MDM Watchdog unable to perform several actions that were once able t...
Establishing MDM Connectivity on macOS MDM on Macs relies heavily on the 'mdmclient' binary, a native client on the macOS system which communicates with the...
Didn’t find what you’re looking for?
Contact our Support Team