Monitoring Items allow Mac administrators to keep track of device states. When an alert is triggered on a device, it will only re-arm after being closed, either automatically via a successful Remediation Script or manually.
Note: The remediation script must change the output of the alert trigger (device fact) for the alert to close.
Closing or Muting an Alert via GoLive
- Navigate to the GoLive page on a device.
- Select the Alerts tab:
- Select the Action dropdown:
- Select the Close option or a Mute option.