The following error may appear when attempting to install a MDM enrollment profile on a device with an existing profile if the push certificate in the new profile does not match the current one:
To install an enrollment profile with a different push certificate, the current profile will need to be removed from the device. This will unenroll the device from MDM until it is re-enrolled using the new profile.
Overview The Customer Success Manager (CSM) feature in the Addigy Help Center is an exclusive service that connects eligible customers directly with a dedic...
Welcome to Addigy! Our goal is to provide you with the very best in cloud-based Apple device management. In general, Addigy helps your IT team in two areas:...
The Apple Push Notification Service (APNs) certificate is critical to managing Apple devices with mobile device management (MDM). In order to leverage MDM, ...
Activation Lock is a feature that allows device owners to lock their devices if they are misplaced or stolen. Activation Lock is available on macOS (with Ap...
This article will cover a few best practices & considerations when deleting a device from Addigy. Deleting a device 1. Select the Devices page in the naviga...
In Addigy, you can create or Import MDM Configurations to enforce settings on macOS, iOS, and tvOS Devices. The following links to our docs page regarding M...
Overview A common pain point for many is the ability to remotely deploy and configure printers that leverage the AirPrint protocol, which these days seems t...
Overview Starting with macOS Big Sur (released in 2021), Apple has deprecated the ability to block and ignore system updates via the softwareupdate utility....
The following applies only to customers who are enrolling devices via Apple's Automated Device Enrollment program and/or deploying Apps via Apple Business o...
The Addigy Compliance Benchmarks follow the macOS Security Compliance Project open source effort to provide a programmatic approach to generating security g...
macOS Benchmarks As part of our Device Compliance features, we make available a set of pre-built benchmarks to easily test and enforce your Mac devices for ...
Approving MDM is an essential part of the MDM enrollment process in Addigy. This article will walk you through what Approved MDM Profiles as well as how to ...
Please be sure to familiarize yourself with what our agent is responsible for prior to reading this article. Overview - Addigy Agent There may be times whe...
Apple has deprecated the launchctl kickstart command as of macOS 14.4. This renders the MDM Watchdog unable to perform several actions that were once able t...
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