Addigy allows you to manage macOS, iOS, and tvOS devices using Apple's Mobile Device Management (MDM) functionality. What is MDM?
Configuring MDM for Enrollment
Note: You must be an 'Owner' level user with no policy restrictions to configure MDM enrollment settings in your environment.
Creating an Apple Push Certificate
To get started, you'll need to create an Apple Push Notification service (APNs) Certificate to allow MDM communication between Addigy and your devices. The following article explains how to do so: How to Create an Apple Push Certificate
Setting up an MDM Enrollment Profile
Once your Push Certificate has been created, configure an MDM Enrollment Profile to start enrolling devices with MDM.
Navigate to Policies > (Policy) > Integrations & Settings > MDM Enrollment Profile:
Start by selecting a Push Certificate for the profile. Then, enter the following information:
- Display Name
- Company Name
- Description
Note: The above information will be visible to the end-user in System Settings once the Profile has been installed, so make sure it's specific to the customer/department.
Once configured, this Profile will be installed on all devices enrolled into the policy.
It is also possible to configure an MDM Enrollment Profile at the Global level rather than per-policy if you are only managing devices for one organization. The following article explains how to set up a Global Enrollment Profile: Global Enrollment Profile in Addigy
Enrolling Your Devices With MDM
Now that you've set up an Enrollment Profile, you can start enrolling devices with MDM.
Automated Device Enrollment is the preferred method of enrollment, but it is also possible to enroll devices manually.
To do so, navigate to the 'Devices' tab within the policy and select 'Enrollment Profile' to enroll devices directly into the policy. If this button is greyed out, an Enrollment Profile has not yet been configured for the policy.
A modal will appear presenting options for enrollment:
There are three options to manually download and install MDM:
Direct Download: Download the .mobileconfig file directly, and install MDM by opening (double-clicking) on the file.
Share via URL: Copy the URL provided and paste it in a device's browser to download and install MDM.
Scan code: Scan the QR code to install MDM on an iOS or iPadOS device.
Please note that MDM enrollment must be manually approved in System Settings upon installation. The following kb article provides more information on this topic: How To: Manually Enroll macOS into Addigy's MDM
Alternatively, you can enroll devices into any policy from the Add Devices page:
1. Navigate to the 'Add Devices' page.
2. Select the policy you would like to enroll devices into. A policy with an MDM Enrollment Profile configured must be selected unless you are using a Global Enrollment Profile.
Once a policy has been selected, the same manual device enrollment options will appear:
For more information on methods of MDM enrollment, reference the following: