Apple Push Certificates expire after one year and need to be manually renewed. This article explains how to renew your certificate with Addigy.
If the Push Certificate has already expired, please see FAQ: My Push Certificate Expired.
Similar to when creating a new certificate, the renewal process requires you to log into Apple's Push Certificate portal. You must have access to the Apple ID that was used to create the cert initially.
How to renew your Apple Push Certificate with Addigy:
- First, navigate to Account > MDM Settings, find the certificate you'd like to renew, and make a note of the APN Topic.
- Open the actions dropdown for the certificate and select Renew to open the Renew Certificate window.
- The popup provides the CSR you'll need to renew the certificate (the same CSR that was used to create it). Download the AddigyCSR.plist and go to the Apple Push Certificate website (you'll have to log in with the same Apple ID that was used to create the cert originally)
- After logging in with the Apple ID, find which certificate you are renewing. To ensure the push certificates match, you can click on the blue
button and reference the Subject DN (specifically, the string after "CN=APSP:"). This Subject DN should match the APN Topic shown in the Account > MDM Settings page. Follow this check for each certificate until you find a match. If there is no match, the Apple Push Certificate in Addigy was created under another Apple ID. - After finding a match, click the Renew button. From here, click Choose File and select the plist file downloaded from Step 3.
-
You will now be able to download the renewed certificate .pem file and upload it into Addigy via the Renew Certificate Window in Step 2.
You may get an
Error: There is a problem with the certificate’s topic (400) returned when uploading, please review the article to see why. - Finally, Save and then verify that the Updated date column of the certificate has changed.
Renaming Apple Push Certificate
In Account > MDM Settings > Click the three dots under Actions > Info.
The Info tab will show you all of the attributes of the Apple Push Certificate including the serial numbers, the topic, and the expiration date. It also allows for the certificate to be renamed by providing a Rename button next to the Push Certificate name.