If you need to reset the password of an Addigy user, then here are a few simple steps you can follow to reset the account's password.
1. Navigate to https://app.addigy.com/
2. Enter the email of your Addigy user
Note: If you receive an error stating "Please check email provided or contact support", it is likely the email you are typing does not exist in any Addigy tenant.
If you were previously able to log in with that exact email, please contact our support team for further assistance.
3. Click the Forgot Password? link below the login window.
4. Enter the email address associated with the Addigy account and click Continue.
5. Check the email address for a message from Addigy with instructions for resetting the account's password.