- Knowing an Admin user password (Could be a temporary Admin created via Go-Live and cannot be the same user you're trying to reset the password for)
- Reset and change all the passwords on the device without needing Admin credentials (but they will create the password for any admins on the device).
Step 1
- Press the power button on the device
- Begin holding Command + R until the recovery screen appears
Silicon -
- Press and hold the power button until you see a screen with the system volume and the options button.
- Select "Options" and then click continue
Step 2
Step 3A (Option 1)
Step 3B (Option 2)
Click Forgot all Passwords and set a new password for every user on the device, making a note of the password you set for your user. (The other passwords can be anything and reset via Go-Live as long as you're okay with them not being able to log into them via the FileVault login page). Then click Restart