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  2. FAQ
  3. FAQ

FAQ

  • FAQ: Troubleshooting Agent Connection Issues (macOS)
  • How To Restrict iCloud/Apple ID Usage
  • Submitting Product Feedback
  • FAQ: Devices Showing Offline or Not Responding to MDM Commands
  • FAQ: Restoring Supervised iOS/iPadOS Devices (Backups, iCloud Sync)
  • FAQ: Issues Allowing App Permissions via Device Settings (PPPC, System Extensions, etc...)
  • Resolving the Slack Update Prompt: "An update is ready to install. Slack is trying to add a new helper tool."
  • MDM (Remote) Lock: Device Shows Extremely Long Lockout Timer
  • FAQ: My users can't sign into iCloud or Google accounts on their iOS/iPadOS device after implementing an App Allow List
  • Promoting or Demoting a macOS User Account via Addigy
  • Gathering a Sysdiagnose from an iPadOS or iOS device
  • FAQ: My Push Certificate Expired
  • FileVault Error: Authentication Server Failed To Complete The Requested Operation
  • Why a Local macOS User Cannot Change Their Account Password
  • FAQ: Why an iOS/iPadOS Device Name Isn't Changing
  • Can Location Services Be Enabled on iOS Devices?
  • FAQ: Escrowing a FileVault Recovery Key Not Currently in Addigy
  • FAQ: Why Is The Available Disk Space Device Fact Not Matching The Free Disk Space Device Fact?
  • FAQ: System Updates vs. System Upgrades
  • FAQ: My AddigySSH password has expired, what do I do?
  • Overview: Warranty Days Left Device Fact
  • Enabling Addigy Beta Features
  • FAQ: Why Does My Dock Keep Refreshing?
  • How To: Disable FileVault Disk Encryption on a Device
  • Identifying and Managing Apple OCSP
  • Managing Fonts on macOS with Addigy
  • Addigy GDPR Data Audit for Third-Party Integrations
  • Addigy GDPR Data Audit
  • Complete Port Usage for Addigy
  • Blocking and Restricting External USB Drives and Network Storage
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About Addigy

Way beyond a basic MDM tool, Addigy is the most robust Apple device management software available to IT professionals. We empower you to deliver the best and most secure Apple experience to your end users.

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