Prebuilt Apps are the easiest and most efficient way to manage macOS application lifecycles through Addigy, with an easy-to-search catalog of the most popular applications and a set-it-and-forget-it style of deployment. You can deploy exact versions of an application or configure auto-updates.
The end user experience is a crucial part of Prebuilt Apps. We check if apps are up to date with each regular policy deployment (about every 30 minutes) - if the app is closed, we will update the application without the end user ever being bothered.
However, for apps that are open, we will prompt the end user that there is an update available. The frequency of this prompt can be configured within policy settings - the default is every 8 hours (about once in a work day).
The prompt utilizes our Self Service application. If there is a custom logo set for the device's Self Service configuration, that is the logo that will appear in the prompt. Learn more about Self Service here..
The prompt appears for 60 seconds and gives the end user the option to Defer or Update.
- If the user does nothing, it will use a deferral. This is logged in the Policy Status.
- The prompt notifies users when installation will be enforced on the device.
- If a Prebuilt Apps deployment schedule is set, prompts will not appear outside of the schedule.
- Individual prompts will be shown for each open application.